Terms of service
1. Acceptance of Terms
By accessing and using the Canine Raw Feast website, you accept and agree to be bound by these Terms of Service and our Privacy Policy. These terms apply to all visitors, users, and others who access or use the website.
2. Use of Our Services
Eligibility:
- You must be at least 18 years old to use our services. By using our website, you represent and warrant that you are at least 18 years old.
Account Registration:
- To access certain features of our website, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
Account Security:
- You are responsible for maintaining the confidentiality of your account login information and are fully responsible for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
3. Orders and Payments
Order Acceptance:
- All orders placed through our website are subject to acceptance by Canine Raw Feast. We may, in our sole discretion, refuse or cancel any order for any reason.
Pricing and Availability:
- All prices are listed in Rands and are subject to change without notice. We reserve the right to limit the quantity of items purchased and to discontinue any product at any time.
Payment:
- Payment must be made at the time of purchase. We accept major credit cards and other payment methods as indicated on our website. By submitting your payment information, you authorize us to charge the designated payment method for the total amount of your order.
4. Shipping and Delivery
Shipping:
- We ship our products to addresses within South Africa. Shipping costs and delivery times will vary based on the shipping method selected and the destination.
Delivery:
- We are not responsible for delays in delivery caused by factors beyond our control, including but not limited to weather, carrier delays, or incorrect shipping addresses provided by customers.
5. Returns and Refunds
Refund Policy:
- Please refer to our Refund Policy for information on returns and refunds.
6. Intellectual Property
Ownership:
- All content on our website, including text, graphics, logos, images, and software, is the property of Canine Raw Feast or its content suppliers and is protected by South African and international copyright laws.
License:
- We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our website for personal, non-commercial use. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website without our prior written consent.
7. Prohibited Activities
You agree not to engage in any of the following prohibited activities:
- Using the website for any illegal purpose.
- Attempting to interfere with or compromise the integrity or security of the website.
- Collecting or harvesting any personally identifiable information from the website.
- Using the website to transmit any unsolicited or unauthorized advertising or promotional materials.
8. Disclaimers and Limitation of Liability
Disclaimer of Warranties:
- Our website and services are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied. We do not warrant that the website will be uninterrupted or error-free.
Limitation of Liability:
- To the fullest extent permitted by law, Canine Raw Feast shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your use of our website or services.
9. Governing Law
These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of South Africa, without regard to its conflict of law principles.
10. Changes to Terms of Service
Canine Raw Feast reserves the right to update or modify these Terms of Service at any time without prior notice. Your continued use of the website following any changes constitutes acceptance of the new terms.